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Consumer Products And Accessories Limited Warranty

Consumer Products and Accessories Limited Warranty 
("Warranty")

Thank you for purchasing this Motorola branded product manufactured under 
license by Binatone Electronics International LTD ("BINATONE").

 

How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:

US and Canada 1-888-331-3383
Email: support@motorolamonitors.com

 

General Information

What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE warrants that this 
Motorola branded product ("Product") or certified accessory ("Accessory") sold 
for use with this product that it manufactured to be free from defects in materials 
and workmanship under normal consumer usage for the period outlined below. 
This Warranty is your exclusive warranty and is not transferable.

Who is covered?

This Warranty extends only to the first consumer purchaser, and is not transferable.

What will BINATONE do?

BINATONE or its authorized distributor at its option and within a commercially 
reasonable time, will at no charge repair or replace any Products or Accessories 
that does not conform to this Warranty. We may use functionally equivalent 
reconditioned/ refurbished/ pre-owned or new Products, Accessories or parts.

General Information

What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE 
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A 
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS 
LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT 
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE 
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER 
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR 
BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING 
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF 
THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, 
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF 
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR 
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE 
ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE 
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or 
consequential damages, or limitation on the length of an implied warranty, so 
the above limitations or exclusions may not apply to you. This Warranty gives 
you specific legal rights, and you may also have other rights that vary from one 
jurisdiction to another.

Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts 
due to normal wear and tear are excluded from coverage. 
Batteries. Only batteries whose fully charged capacity falls below 80% of their 
rated capacity and batteries that leak are covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, 
storage, misuse or abuse, accident or neglect, such as physical damage (cracks, 
scratches, etc.) to the surface of the product resulting from misuse; (b) contact 
with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the 
like, extreme heat, or food; (c) use of the Products or Accessories for 
commercial purposes or subjecting the Product or Accessory to abnormal 
usage or conditions; or (d) other acts which are not the fault of MOTOROLA or 
BINATONE, are excluded from coverage. 
Use of Non-Motorola branded Products and Accessories. Defects or damage 
that result from the use of Non-Motorola branded or certified Products or 
Accessories or other peripheral equipment are excluded from coverage. 
Unauthorized Service or Modification. Defects or damages resulting from 
service, testing, adjustment, installation, maintenance, alteration, or 
modification in any way by someone other than MOTOROLA, BINATONE or its 
authorized service centers, are excluded from coverage.

Products Covered Length of Coverage

Consumer Products: One (1) year from the date of the 
products original purchase by the first 
consumer purchaser of the product.

Consumer Accessories: Ninety (90) days from the date of the 
accessories original purchase by the 
first consumer purchaser of the 
product.

Consumer Products and Accessories 
that are Repaired or Replaced:
The balance of the original warranty or 
for Ninety (90) days from the date 
returned to the consumer, whichever is 
longer.

General Information
Altered Products. Products or Accessories with (a) serial numbers or date 
tags that have been removed, altered or obliterated; (b) broken seals or 
that show evidence of tampering; (c) mismatched board serial numbers; 
or (d) nonconforming or non-Motorola branded housings, or parts, are excluded 
from coverage.


Communication Services. Defects, damages, or the failure of Products or 
Accessories due to any communication service or signal you may subscribe to 
or use with the Products or Accessories is excluded from coverage.

 

How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:

US and Canada 1-888-331-3383
Email: support@motorolamonitors.com

You will receive instructions on how to ship the Products or Accessories at your 
expense and risk, to a BINATONE Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the 
original proof of purchase (receipt) which includes the date, place and seller of 
the Product; (c) if a warranty card was included in your box, a completed 
warranty card showing the serial number of the Product; (d) a written 
description of the problem; and, most importantly; (e) your address and 
telephone number.
These terms and conditions constitute the complete warranty agreement 
between you and BINATONE regarding the Products or Accessories purchased 
by you, and supersede any prior agreement or representations, including 
representations made in any literature publications or promotional materials 
issued by BINATONE or representations made by any agent employee or staff 
of BINATONE, that may have been made in connection with the said purchase.

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